A CBS News California investigation has uncovered food delivery drivers using accounts that do not belong to them, potentially circumventing required background checks and creating safety concerns for customers.

The investigation found drivers using rented or stolen app accounts to make deliveries, exploiting what appears to be a verification loophole in the delivery platform system. This practice allows individuals who may not have passed standard background screening procedures to access customers' homes and personal information.

The use of false accounts raises questions about the effectiveness of current safety measures implemented by food delivery companies. Most major delivery platforms require drivers to undergo background checks and identity verification before being approved to make deliveries.

The investigation highlights potential risks for consumers who expect that the person delivering their food has been properly vetted by the delivery service. When drivers use accounts belonging to other individuals, the actual person making the delivery may not have undergone the same screening process.

Delivery companies typically verify driver identities through document uploads and background checks tied to specific accounts. However, the practice of account sharing or theft appears to undermine these safety protocols designed to protect both customers and legitimate drivers.