The aviation industry is considering a new proposal that would allow airlines to share information about disruptive passengers and potentially restrict their access to flights across multiple carriers. The blacklisting scheme represents an effort to address growing concerns about passenger behavior on commercial flights.

Under the proposed system, airlines would be able to exchange data on passengers who engage in abusive or disruptive conduct during flights. This information sharing could result in passengers being denied boarding privileges across participating airlines, rather than being restricted to just the carrier where the incident occurred.

Separately, Norse Atlantic Airways, a budget carrier offering low-cost transatlantic flights, has drawn scrutiny over its customer service practices. The Federal Trade Commission has received dozens of complaints from passengers regarding the airline's technology-focused customer service model.

Customers have reported difficulties resolving issues through Norse Atlantic's digital-first approach to customer support. Some complainants told federal regulators they lost thousands of dollars due to problems with the airline's service operations.

The complaints highlight ongoing challenges in the aviation industry as carriers balance cost-cutting measures with customer service expectations. Budget airlines often rely heavily on automated systems and digital platforms to keep operational costs low, but this approach can create difficulties when passengers need human assistance to resolve complex issues.