Uber has expanded its services to include package returns, allowing customers to schedule pickups of online purchase returns directly from their homes through the Uber Eats app.

The new feature represents Uber's continued effort to diversify its platform beyond ride-sharing and food delivery. Customers can now arrange for Uber drivers to collect packages that need to be returned to retailers, eliminating the need to visit drop-off locations or schedule separate pickup services.

The returns service is accessed through the Uber Eats application, where users can schedule pickup times and provide package details. Once collected, drivers transport the returns to appropriate shipping locations or directly to participating retailers' distribution centers.

This addition follows Uber's pattern of expanding into adjacent services that leverage its existing driver network and logistics infrastructure. The company has previously added grocery delivery, pharmacy services, and other convenience offerings to its core transportation business.

The service aims to capitalize on the growth of e-commerce and the corresponding increase in package returns, which have become a significant logistical challenge for both consumers and retailers. Industry data shows return rates for online purchases can exceed 20% in some categories, creating demand for convenient return solutions.

Uber has not disclosed pricing details or the full list of participating retailers for the new returns service. The feature appears to be part of the company's broader strategy to position itself as a comprehensive delivery and logistics platform.