Baroness Louise Casey, chair of the Independent Commission on Adult Social Care, has delivered a scathing assessment of the UK's social care system, describing the experience of trying to access care as "horrendous."

Speaking to the BBC, Baroness Casey said the current care system relies on the exploitation of its workforce, highlighting fundamental problems in how social care operates in Britain.

As chair of the independent commission working on social care reforms, Casey is tasked with examining the sector and proposing improvements. Her comments suggest the commission has identified significant structural issues within the current system.

The criticism comes as the UK continues to grapple with long-standing challenges in social care provision, including funding shortfalls, staffing shortages, and concerns about care quality. The sector has faced increased scrutiny in recent years over working conditions and pay levels for care workers.

Casey acknowledged that some progress has been made in addressing problems within the system, but emphasized that much more work remains to be done to fix the fundamental issues affecting social care provision across the country.