Meta to Allow Third-Party AI Chatbots on WhatsApp in Europe for Fee
Meta will permit rival AI chatbot providers to offer services on WhatsApp in European markets, charging fees ranging from €0.0490 to €0.1323 per message.

Meta announced plans to allow third-party artificial intelligence chatbot providers to operate on its WhatsApp messaging platform in Europe, marking a significant shift in the company's approach to AI integration on its services.
The move comes as Meta faces regulatory pressure from European Union authorities, who have been scrutinizing the company's practices around platform access and competition. By opening WhatsApp to rival AI providers, Meta appears to be taking proactive steps to address potential antitrust concerns.
Under the new arrangement, AI chatbot companies will be able to offer their services directly through WhatsApp, but Meta will charge fees for this access. The pricing structure varies by country, with costs ranging from €0.0490 to €0.1323 per "non-template message" sent through the platform.
The fee-based model suggests Meta is seeking to monetize the integration while maintaining control over its platform infrastructure. Template messages, which are pre-approved message formats commonly used for business communications, appear to be excluded from the pricing structure.
The announcement represents a notable departure from Meta's previous approach of keeping its AI services exclusive to its own platforms. The company has been developing its own AI assistant capabilities across WhatsApp, Instagram, and Facebook.
The implementation timeline and specific details about which AI providers will be eligible to participate in the program have not yet been disclosed. The initiative is currently limited to European markets, where regulatory frameworks have been more aggressive in promoting platform interoperability.